Resources

www.SexualAssaults.gov.qc.ca

Resources
Help is just a phone call away!  |  All across Quebec: 1-888-933-9007  |  Montréal area: 514-933-9007

Resources for victims in Saguenay-Lac-Saint-Jean:

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Centre de santé et de services sociaux
www.msss.gouv.qc.ca/etablissements

Police service
Victims can call their regional police service or go directly to a station to get help. Victims will meet with a criminal investigator who is specialized in sexual assaults.

Éducaloi
Victims, their family members and friends seeking general information about their rights and legal issues can consult www.educaloi.qc.ca.

Designated centres Definition

Open

CSSS Cléophas-Claveau
Hôpital de la Baie

1000 avenue Dr Desgagné, P.O. Box 38
La Baie, Québec G7B 3P9

418-544-3381
24 hours a day, 7 days a week

CSSS de Jonquière
Hôpital

2230 rue de l’Hôpital
Jonquière, Québec G7X 7X2

418-695-7700
24 hours a day, 7 days a week

CSSS Maria-Chapdelaine
Hôpital

2000 boulevard Sacré-Coeur
Dolbeau-Mistassini, Québec G8L 2R5

418-276-1234
24 hours a day, 7 days a week

CSSS de Chicoutimi
Pavillon Saint-Vallier

305 rue Saint-Vallier, P.O. Box 5006
Chicoutimi, Québec G7H 5H

418-541-1000
24 hours a day, 7 days a week

CSSS Lac-Saint-Jean Est
Pavillon de l’Hôtel-Dieu d’Alma

300 boulevard Champlain Sud
Alma, Québec G8B 5W3

418-669-2000
24 hours a day, 7 days a week

CSSS Domaine-du-Roy
Hôtel-Dieu de Roberval

450-rue Brassard
Roberval, Québec G8H 1B9

418-275-0110
24 hours a day, 7 days a week

Resources for young people

Open

Centre jeunesse du Saguenay-Lac-Saint-Jean
1009, avenue Bégin
Chicoutimi, Québec G7H 4P1

418-549-4853
1-800-463-9188 (toll free)
Monday to Friday: 8:30 a.m. to 12:00 p.m.
and 1:00 p.m. to 4:30 p.m.

Organizations that assist victims
of sexual assault Definition

Open

CALACS Entre Elles
P.O. Box 161
Roberval, Québec G8H 2N6

418-275-1004
1-866-666-1004 (toll free)
Monday to Friday: 8:30 a.m. to 12:00 p.m.
and 1:00 p.m. to 4:30 p.m.

calacsentreelles@bellnet.ca

La Maison ISA
P.O. Box 1551
Chicoutimi, Québec G7H 6Z5

418-545-6444
Monday to Friday: 8:30 a.m. to 12:00 p.m.
and 1:00 p.m. to 4:30 p.m.

maisonisa@bellnet.ca

CAVAC Definition

Open

CAVAC du Saguenay–Lac-Saint-Jean
10 rue Racine Est
Chicoutimi, Québec G7H 1R1

418-543-9695
1-877-543-9695 (toll free)
Monday to Friday: 8:30 a.m. to 4:30 p.m.

www.cavac.qc.ca

 

Designated centres

There are designated centres that provide services for victims of sexual assault in most of Québec’s regions. They are open 24 hours a day, 7 days a week. These designated centres are generally located in hospitals.

The services are intended for victims of sexual assault—male and female children, adolescents and adults—who require an evaluation of their health, a medical examination or a forensic examination. The designated centres have medico-social teams composed of psychosocial support workers, nurses and doctors trained in helping victims of sexual assault.

CAVAC

Crime Victims Assistance Centre

Victims of sexual assault, as well as their family and friends, can also contact a CAVAC.

Organizations that assist victims of sexual assault

Victims can get psychosocial support from a local organization dedicated to assisting victims of sexual assault, or their local health and social services centre (CSSS). These organizations can provide you with information about the legal remedies available to you. They can also help you to cope with a sexual assault, whether it took place recently or in the more distant past. Finally, these organizations can support you in the steps you decide to take.

Help is just a phone call away!

The new information and referral helpline for sexual assault victims, their loved ones, and workers provides bilingual, confidential assistance.

A specially trained team of women receives your call, finds out what you need, and tells you what to do next. With a list of provincial services, they can guide you to the nearest help and protection available.

This toll-free line is in operation 24 hours a day,
7 days a week all across Quebec.

For listening or referrals, call 1-888-933-9007,
or 514-933-9007 in Montreal.

© Government of Québec, 2010  •  Links and references  •  Confidentiality Policy  •  Accessibiliy