Help is just a phone call away!  |  All across Quebec: 1-888-933-9007  |  Montréal area: 514-933-9007

Resources for victims in Capitale-Nationale:

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Centre de santé et de services sociaux

Police service
Victims can call their regional police service or go directly to a station to get help. Victims will meet with a criminal investigator who is specialized in sexual assaults.

Victims, their family members and friends seeking general information about their rights and legal issues can consult

Designated centres Definition


Hôpital Saint-François d’Assise - CHUQ
10 rue de l’Espinay
Québec, Québec G1L 3L5

24 hours a day, 7 days a week

Centre hospitalier de La Malbaie
303 rue Saint-Étienne
La Malbaie, Québec G5A 1T1

24 hours a day, 7 days a week

Resources for young people


Centre jeunesse de Québec -
Institut universitaire

2915 avenue Bourg-Royal
Beauport, Québec G1C 3S2

1-800-463-4834 (toll free, emergency 24/7)
418-661-3700 (emergency 24/7)
Monday to Friday: 8:30 a.m. to 4:30 p.m.

Organizations that assist victims
of sexual assault Definition


Resource for men

1575 3e avenue, G1L 2Y4, Québec

418 648-6480
1 855 648-6464 (toll free)
Monday to Thrusday: 9:00 a.m. to 8:00 p.m.
Friday: 9:00 a.m. to 12:00 p.m.

Viol Secours
3293, 1e Avenue
Québec (Québec) G1L 3R2

Monday to Friday: 8:30 a.m. to 4:30 p.m.

CALACS de Charlevoix
P.O. Box 61
La Malbaie, Québec G5A 1T6

1-888-933-9007 (toll free, 24/7)
Monday to Friday: 8:30 a.m. to 4:30 p.m.

CAVAC Definition


CAVAC - Région de Québec
1167 chemin Sainte-Foy
Québec, Québec G1S 2M8

1-888-881-7192 (toll free)
Monday, Tuesday, Wednesday and Friday: 8:30 a.m. to 4:30 p.m., Thursday: 8:30 a.m. to 8:00 p.m.

Palais de justice de La Malbaie
30 chemin de la Vallée
La Malbaie, Québec G5A 1A3

Monday to Friday: 8:30 a.m. to 12:00 p.m.
and 1:00 p.m. to 4:30 p.m.


Designated centres

There are designated centres that provide services for victims of sexual assault in most of Québec’s regions. They are open 24 hours a day, 7 days a week. These designated centres are generally located in hospitals.

The services are intended for victims of sexual assault—male and female children, adolescents and adults—who require an evaluation of their health, a medical examination or a forensic examination. The designated centres have medico-social teams composed of psychosocial support workers, nurses and doctors trained in helping victims of sexual assault.


Crime Victims Assistance Centre

Victims of sexual assault, as well as their family and friends, can also contact a CAVAC.

Organizations that assist victims of sexual assault

Victims can get psychosocial support from a local organization dedicated to assisting victims of sexual assault, or their local health and social services centre (CSSS). These organizations can provide you with information about the legal remedies available to you. They can also help you to cope with a sexual assault, whether it took place recently or in the more distant past. Finally, these organizations can support you in the steps you decide to take.

Help is just a phone call away!

The new information and referral helpline for sexual assault victims, their loved ones, and workers provides bilingual, confidential assistance.

A specially trained team of women receives your call, finds out what you need, and tells you what to do next. With a list of provincial services, they can guide you to the nearest help and protection available.

This toll-free line is in operation 24 hours a day,
7 days a week all across Quebec.

For listening or referrals, call 1-888-933-9007,
or 514-933-9007 in Montreal.

© Government of Québec, 2010  •  Links and references  •  Confidentiality Policy  •  Accessibiliy