Help is just a phone call away!  |  All across Quebec: 1-888-933-9007  |  Montréal area: 514-933-9007

Resources for victims in Bas-Saint-Laurent:

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Centre de santé et de services sociaux

Police service
Victims can call their regional police service or go directly to a station to get help. Victims will meet with a criminal investigator who is specialized in sexual assaults.

Victims, their family members and friends seeking general information about their rights and legal issues can consult

Designated centres Definition


Hôpital régional de Rimouski
150 avenue Rouleau
Rimouski, Québec G5L 5T1

24 hours a day, 7 days a week

CSSS de La Matapédia
Hôpital d’Amqui

135 rue de l’Hôpital
Amqui, Québec G5J 2K5

24 hours a day, 7 days a week

CSSS du Témiscouata
Hôpital de Notre-Dame-du-Lac

58 rue de l’Église
Notre-Dame-du-Lac, Québec G0L 1X0

24 hours a day, 7 days a week

CSSS de Rivière-du-Loup
Centre hospitalier régional du Grand-Portage

75 rue Saint-Henri
Rivière-du-Loup, Québec G5R 2A4

24 hours a day, 7 days a week

CSSS de Matane
Hôpital de Matane

333 rue Thibault
Matane, Québec G4W 2W5

24 hours a day, 7 days a week

CSSS de La Mitis
800 avenue du Sanatorium
Mont-Joli, Québec G5H 3L6

Monday to Sunday: 8:00 a.m. to 8:00 p.m.

CSSS des Basques
550 rue Notre-Dame Est
Trois-Pistoles, Québec G0L 4K0

Monday to Thursday: 9:00 a.m. to 8:00 p.m.,
Friday: 9:00 a.m. to 6:00 p.m.

CSSS de Kamouraska
Hôpital Notre-Dame-de-Fatima

1201 6e Avenue
La Pocatière, Québec G0R 1Z0

24 hours a day, 7 days a week

Resources for young people


Centre jeunesse du Bas-Saint-Laurent
287 rue Pierre-Saindon
Rimouski, Québec G5L 8V5

1-800-463-9009 (emergency 24/7)
Monday to Friday: 8:00 a.m. to 4:30 p.m.

Organizations that assist victims
of sexual assault Definition


26 rue Joly
Rivière-du-Loup, Québec G5R 3H2

418-867-5885 ext. 161
Monday to Friday: 9:00 a.m. to 12:00 p.m.
and 1:00 p.m. to 4:00 p.m.

CALACS Rimouski
115 rue Sainte-Thérèse
Rimouski, Québec G5L 4C3

1-888-933-9007 (toll free, 24/7)
Monday to Friday: 8:30 a.m. to 12:00 p.m.
and 1:00 p.m. to 4:30 p.m.

CAVAC Definition


CAVAC du Bas Saint-Laurent
148 rue Belzile, suite 204
Rimouski, Québec G5L 3E4

1-800-820-2282 (toll free)
Monday to Friday: 8:30 a.m. to 4:30 p.m.


Designated centres

There are designated centres that provide services for victims of sexual assault in most of Québec’s regions. They are open 24 hours a day, 7 days a week. These designated centres are generally located in hospitals.

The services are intended for victims of sexual assault—male and female children, adolescents and adults—who require an evaluation of their health, a medical examination or a forensic examination. The designated centres have medico-social teams composed of psychosocial support workers, nurses and doctors trained in helping victims of sexual assault.


Crime Victims Assistance Centre

Victims of sexual assault, as well as their family and friends, can also contact a CAVAC.

Organizations that assist victims of sexual assault

Victims can get psychosocial support from a local organization dedicated to assisting victims of sexual assault, or their local health and social services centre (CSSS). These organizations can provide you with information about the legal remedies available to you. They can also help you to cope with a sexual assault, whether it took place recently or in the more distant past. Finally, these organizations can support you in the steps you decide to take.

Help is just a phone call away!

The new information and referral helpline for sexual assault victims, their loved ones, and workers provides bilingual, confidential assistance.

A specially trained team of women receives your call, finds out what you need, and tells you what to do next. With a list of provincial services, they can guide you to the nearest help and protection available.

This toll-free line is in operation 24 hours a day,
7 days a week all across Quebec.

For listening or referrals, call 1-888-933-9007,
or 514-933-9007 in Montreal.

© Government of Québec, 2010  •  Links and references  •  Confidentiality Policy  •  Accessibiliy